Gaining a deeper understanding of diverse financial situations
Natalie Kleibert is the Head of Marketing at Ignition Advice and also the Deputy Chair of PFAN. She highlights how pro bono work can both be personally and professionally rewarding, enabling a deeper understanding of diverse financial situations.
How long have you been working for PFAN?
I joined PFAN in 2019 while working at the Association of Financial Advisers (AFA) and was the board representative for PFAN. In mid-2021, I was elected as Deputy Chair. Each dedicated and passionate member of our team shares a common goal of creating meaningful impact. I am proud to work alongside them in our mission to improve the financial well-being of individuals living with critical illness or disability, and who cannot afford financial advice.
What does your role with PFAN entail?
I collaborate with our chair Nicola and the board across many areas including strategy, governance, administration, marketing and partnerships. As volunteer directors, we all try to balance PFAN priorities with our day-to-day roles – busy, but very rewarding!
What is the best thing about working for PFAN?
There are a few things! Being part of something bigger and seeing the real impact we are making on the individuals living with critical illness, disability and financial hardship who need financial guidance or advice. It is a privilege to connect with the amazing advisers who support us in our mission to help those in need.
What I also love, and am proud to see, is how PFAN continues to evolve as an organisation; we have added administration support, expanded our governance framework, attracted new and diverse partners and have recently onboarded two new charities (MND Victoria and Pancare Victoria). We have a strong foundation and big plans; it’s exciting to see us kicking bigger goals each year!
What would you say to anyone else considering providing their professional expertise via the Pro Bono Financial Advice Network?
Just one pro bono advice case a year is all we ask for. As our network grows with more advisers and partners, so does our impact, allowing us to amplify our reach within the charities we work with today, and to scale up to work with more charities. Our experience tells us that pro bono work isn’t just personally rewarding, it broadens your professional expertise as you gain a deeper understanding of the diverse financial situations that Australians experience. The greater the collective impact we can have, the bigger the ripple effect of positive change within the wider community – and this enhances and benefits the advice profession as a whole.
How can advisers or organisations find out more
Visit us online at probonoadvice.com.au or get in touch with me via LinkedIn.